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You are looking to boost your hotel performance?

You need an expertise for your hotel project? 

Contact us and let’s build together your next project with our know-how and the power of Louvre Hotels and Jin Jiang – 2nd world largest hospitality group. 
Contact us to learn more

 

A POWERFUL SERVICES PLATFORM TO BOOST YOUR PERFORMANCES

 

 

icone_top_line.jpg            TOP LINE BOOSTER   

DISTRIBUTION 

  • E-distribution: Connecting your hotel to the most powerful global and regional partners  
  • Central reservation office: Turning calls into reservations​ 
  • Distribution Set-up: Enhance your hotel's visibility in new and performing channels  


 


 

 

E-COMMERCE 

  • 4 brands websites and 1 app
  • Boost revenue through “owned” channels to minimize distribution costs 
  • Improve the content and highlight the brand prior to the stay
  • Communicate through the app 
  • Use data to gain a better understanding of the guest and provide tailored services

 

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SALES 

An important sales platform for:

  • Business and corporate travelers: A team of experts to include hotels in the major corporations’ travel programs
  • Leisure travelers: negotiation with worldwide tourism professionals 
  • Meeting & Events:  to ensure to find the most appropriate destination  

​ProAccess, an innovative Website for digital leisure group bookings 
 

REVENUE MANAGEMENT

An expert team (Revenue Management, Business Analytics, Strategic Pricing) dedicated ​to the topline performance’s optimization ​ 

 

 

 

 

 

 


 

       icone_customer.jpg                                                                               CUSTOMER EXPERIENCE 

CUSTOMER EXPERIENCE
A relation programs to ensure customers loyalty through:

  • Intensive CRM activation and loyalty program
  • Management of a 80 millions customers database  


 

 

 

 

 

CUSTOMER SERVICE

  • A mystery guest program to help the hotels ensure the brands standards are fully respected 
  • Provide ​standards ​procedures ​to help hotels dealing ​with guest ​complaints​ 
  • Define Customer Service standards and policy ​for brands​ 
  • Coordinate guidelines, tools and dashboards to boost Online customer reviews Management​ 
  • Manage customer complaints and requests 

icone_ope.jpg      OPERATIONAL EXCELLENCE 

GLOBAL STANDARDS & OPERATIONS 

  • ​​​A unique platform to facilitate the roll out of operational standards within the network
  • Standard Operating ProceduresA solid program of operating procedures (related to the customer experience) and production of all training material
  • Food safety & environmentGuidelines to ensure hygiene and safety  

​PURCHASING
A global international purchasing platform to simplify hotel purchases and help you minimize the costs

 

STAFF TRAINING  
A business University "U" that helps talents grow with a catalog of tailors made training programs 
 






 

 

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DESIGN & ARCHITECTUR
  A team of international designers and engineers  

To help you achieving your projects 

  • Define and develop new concepts​
  • Create design books for concepts roll-out​
  • Provide assistance for renovation projects​ 
  • Construction, equipment and planning project management assistance​ 
  • Project management supervision 
  • Risk management and legal compliance 
 

To provide you with the latest standards to reduce your environmental footprint 

  • ​​​Energy and maintenance performance​
  • New construction technologies
  • Technical prescriber with purchases

 

 

 
  

If you are a financial investor, non-professional to the hotel industry,
we offer an all-in-one solution with Byron Gestion.